
The Andes Mint Solution
Most brand experiences are forgotten within hours. Some stick for decades. What makes the difference?
Most brand experiences are forgotten within hours. Some stick for decades. What makes the difference?
We confuse easy (familiar, low effort) with simple (few moving parts). This creates complexity debt that compounds. True simplicity requires ruthless subtraction.
Why we can't see our own blind spots (and what to do about it)
Each hammer blow transmits energy into the stone's molecular structure, accumulating in an invisible reservoir. The breakthrough isn't caused by the final blow; it's the inevitable release of all that stored energy reaching critical mass.
This is the most expensive thing you'll never see on a balance sheet: the moment someone decides you don't understand them or their world. The most expensive mistake you can make is failing to recognize the person in front of you as the hero of their own story.
The smallest change in perspective can transform entire outcomes. Someone once said, 'If you don't have leverage, create it.' That's the ultimate perspective shift; refusing to accept apparent limitations and instead asking what you're missing.
Great leaders do more than analyze data. They connect patterns others miss. With curiosity and genuine care, they anticipate change, build trust, and guide teams through complexity with clarity and resilience.
In our fast paced world, the pressure to deliver quickly and cheaply often leads to shortcuts that seem like smart financial decisions. However, the old adage "you get what you pay for" holds more truth than many realize. Doing something right the first time is not just about
"We cannot live only for ourselves. A thousand fibers connect us with our fellow men." — Herman Melville There's something quietly magical about 90 minutes. It's the gentle arc of a feature film, the rise and fall of a concert set, the unhurried rhythm of
“AI won’t replace humans—but humans with AI will replace humans without AI.” ~ Karim Lakhani, Harvard Business School The conversation around artificial intelligence in business often starts with the same concern: “What happens to our jobs?” It’s a natural fear, but one that misses the bigger picture of
A letter to myself, and to anyone else who’s been here The Weight You don’t get to quit. They’re counting on you. That line has been with me for weeks now, settling into my thoughts like smoke that won’t clear. It finds me in the quiet
An Alternative That Actually Delivers "The best way to find out if you can trust somebody is to trust them." - Ernest Hemingway Lisa sat in her car after another brutal stakeholder meeting, staring at her phone. Three missed calls from her team. Two escalation emails from her